To start the return/exchange process, please fill out the form below. We will then start the return process on our side.
- We cannot arrange for exchange to be picked up on the same day as you fill out this form. Please select a pick up date that is the next business day.
- If you want to exchange, we will dispatch your new item once we have received your returned items at our warehouse and have done a quality check on the products.
- Shipping of exchanges takes between 2-5 business days.
- All returns must be done within 15 days of receipt of your order.
- We pay for 1 return per order. If you would like to return for the second time, we charge you R70.
- We organize the return and will arrange the courier for you.
- Please note, that we only process returns if items have all tags attached, have no marks or stains and have not been worn.