Delivery & Returns
Lara Fay Activewear uses different courier companies within South Africa. We strive to get your orders to you as quickly as possible.
Please allow for up to 5 days for delivery depending on your location.
All packages must be signed for when delivered - please make sure that when making your purchase, you provide an address where there will be somebody to sign between working hours. We cannot ship to PO Box numbers.
We currently only deliver within South Africa.
Free Delivery on all orders over R499, otherwise a R60 delivery fee will be added.
Pre-Order Items Delivery
Pre-order products can be bought together with available products . If ordering pre-order items with items currently in stock, your order will be sent once pre-order items arrive, unless prior arrangements have been made.
Returns & Exchanges
When purchasing your items, please have a look at the sizing guides for accurate sizing. We recommend ordering a size up if you sit in the middle of the sizes. Should you have any queries regarding sizes, please do not hesitate to contact us.
Should your order arrive and is the wrong size, you may return for an exchange or refund of the right size. Please note, that we only process returns if items have all tags attached, have no marks or stains and have not been worn. We reserve the right to deny a refund or exchange should the items be worn or in unfit condition to resell.
All returns must be done within 15 days of receipt of your order.
Sale items cannot be returned or exchanged.
Please allow 10 working days for us to receive your item(s), process your return and confirm your exchange or refund
We only allow one exchange per garment.
Email email@example.com and let us know which item you will be returning. To complete your exchange, we require a receipt or proof of purchase.
We will exchange or refund your item if your item arrived damaged. We require photographic proof of the damaged garment. All items are checked before shipping to our customers.
If you need to exchange it for the same item, send us an email to firstname.lastname@example.org